Frequently Asked Questions

Why buy from us?
We offer unique and beautiful products that make a difference for elderly and rescue elephants.   Show your love of elephants with our one-of-a-kind products that you won’t be able to find anywhere else and feel good knowing that you’re also supporting the elephants!  Not to mention the FREE SHIPPING and hassle-free returns with a 150% REFUND!

Can I return my order?
Yes!  We guarantee that you’ll look and feel great!  If you are not absolutely thrilled with your purchase just send it back to us in the condition you received it in within 30 days.  We're so confident that you'll love your product that we’ll give you a 150% REFUND!  For more details take a look at our refund policy.

How much is shipping?
You heard right, FREE SHIPPING!!!  Shipping is FREE throughout the US on eligible orders.  Unfortunately, we cannot offer free shipping on international orders due to the high cost.  For more details take a look at our shipping policy.

Can I buy your products in stores?
In order to keep costs low, serve a wider audience, and provide more support for elephants we do not operate out of a physical storefront.  You can catch us at local fairs and festivals.  Check out our Facebook page or contact us for a schedule.

How do the shirts and dresses fit?
All of our products are manufactured in Thailand and tend to run smaller than American sizes.  For shirts we recommend that you order one size larger than you normally wear.  Most of the dresses are one size fits all, but also on the smaller size.

How does purchasing a product help the elephants?
10% of all profits are donated directly to elephant sanctuaries in Northern Thailand that help elderly and rescue elephants.

Can I make a donation to further support the elephants?
We do not currently have a donation form on our website.  Contact us to learn more about the elephant sanctuaries in Northern Thailand and we can coordinate your donation directly to them.

How do I contact customer service?
We are committed to providing top-class customer service. So, if there is anything at all that you're not perfectly happy with or that you feel we can improve on, please contact us and we'll do everything we can to fix the problem.